Describing an organization is not as easy as it sounds and requires a deep understanding and comprehension of theories that apply to organizational development. The current project describes and analyzes an organizational workplace in terms of a social perspective, Maslow’s Hierarchy of Needs, perspective on organizational communication, types of leadership and management, and organizational culture. Although the description might not capture all aspects of the organization, it provides a clear picture for an audience to understand it.
Name of the Organization
Since I was young, my family has operated a restaurant, and I have learned a lot about managing it. Big Appetite Restaurant is a mid-size organization that employs ten full-time employees and a few part-time workers depending on seasons and the amount of work.
Organizational Definition
The organization thrives through social connections since it is a community-based restaurant. The organizational workplace is a system of relationships between people and among groups. The workplace has a division of tasks and a functional arrangement of mutual obligations to the community.
Application of Management Theories
Abraham Maslow’s Hierarchy of Needs Theory provides a clear understanding of the organization from a motivation point of view. My family intended to develop a workplace that meets the needs of employees to improve their level of performance and productivity. The management focused on providing the type of motivation that met the needs of each employee, such as physiological, safety, love and belonging, esteem, and self-actualization. For example, I have witnessed a training and development program to improve employees’ safety at the workplace.
The Perspective on Organizational Communication
The approach to communication used in the organization is interpretivism. The theory focuses on how members of a society (and the organization) interpret their world. Communication is not fixed and depends on how the communicators understand and interpret the content and context. For example, employees at the workplace communicate with employees based on their social differences instead of having the same approach.
Types of Leadership and Management
Leadership and management are critical success factors for the organization. My family believes in transformational and transactional leadership styles and open communication between employees and management. The styles have played a key role in creating a motivated team, serving clients with quality meals. For example, when employees have a problem related to their work or even family life, they can comfortably approach one of the managers to help and support. The leaders also engage in training to develop and motivate employees to improve productivity and performance outcomes.
Types of Interpersonal Relationships
The organization thrives on close interpersonal relationships. The management emphasizes communication and interactions between employees and with the leaders. For example, effective communication between the waiters and kitchen staff is the core of success in the workplace. Besides, the management recognizes the importance of positive interpersonal communication between the waiters and customers to maintain high sales revenue. Waiters are the main point of contact between the company and customers. Positive interactions are the main source of competitive advantage since the community has many restaurants.
Conclusion
Big Appetite Restaurant is a local organization serving the needs of the community. From the description and analysis, the organization has an effective workplace-based on relevant approaches to motivation, effective communication, and good leadership. As a result, the workplace has a positive organizational culture that provides a competitive advantage.
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