Quality management programs | Management homework help


Critical Thinking 


Case Study (105 points)

Comparative systems  and absolute systems are two types of systems that can be used to  evaluate employee performance and competencies. As discussed in Chapter  5, there are advantages and disadvantages associated with these systems. 

As the newly hired  HR Director for a large manufacturing organization, which makes parts  for cell phones, you have been informed that the current performance  evaluation system that is utilized is almost nonexistent. In fact, it  has been almost three years since employees have been assessed. You have  been asked by upper level management to do the following:

  • Explain  what type of performance evaluation system you would use to evaluate  factory workers. Justify why you believe this is the right system to  use.
  • Based  upon the selected system, what assessment method would you utilize?  Justify why you believe that this is a quality assessment method.
  • Explain  how the selected system and method are aligned with or different than  performance management practices in the manufacturing industry.

Your well-written paper should meet the following requirements:

  • Be 4-5 pages in length, which does not include the title page,  abstract, or required reference page, which are never a part of the  content minimum requirements.
  • Use APA style guidelines.
  • Support your submission with course material concepts, principles,  and theories from the textbook and at least two scholarly,  peer-reviewed journal articles.
  • Review the grading rubric to see how you will be graded for this assignment.



Chapter 5 in Performance Management

Abd-Elwahed, M. S., & El-Baz, M. A. (2018). Impact of implementation of total quality management: An assessment of the Saudi industry. South African Journal of Industrial Engineering, 29(1), 97–107.

Bagherian, A., ∓ Gershon, M. E. (2020).  Relationship between employee education and success of Six Sigma implementation within the automobile industry in Europe. SDMIMD Journal of Management, 11(1), 45-53. 

Cai, S., ∓ Jun, M. (2018). A  qualitative study of the internalization of ISO 9000 standards: The  linkages among firms’ motivations, internalization processes, and  performance. International Journal of Production Economics, 196, 248-260.  

Chapter 5 PowerPoint slides – Performance Management

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