Chapter 1 provides the definition of operations management. The role and importance of operations management in an organization are described, along with operations decisions that are made by managers. The transformation process from inputs to outputs is introduced. The differences between manufacturing and services are described.
Please read the following instructions:
- Name a few companies that dominate their sector through excellence in operations management.
- Mention on what basis are these companies effective in terms of operations.
- Attempt to separate operational excellence from other aspects of a well-run company.
- To understand what a transformation process is, provide samples of what inputs are being transformed into what outputs and how their example excels in this.
Post deliverable length is about 250 – 300 words. All sources should be cited according to APA guidelines.