FAQ

Our company is always glad to receive criticism, which helps us grow. We also respond to concerns that clients may have regarding our services. Therefore, below are some of the answers to the questions that we have received from our clients so far. We also encourage you to ask any further questions that you may have, in case they are not addressed in this batch.

  • Is your service confidential?

All necessary measures are put in place to ensure that any information shared with us is confidential and secure. Most notably, the personal information that you provide when you place an order with us is used exclusively to notify you about essential things about the service. After that, we do not store the data anymore.

Also, please note that we only contact our clients using the phone numbers provided on our website. Therefore, anyone contacting you using a different phone number and claiming to be our company is a fraudster.

  • Is there a possibility of receiving a plagiarized order?

We cross-check all our papers for plagiarism before delivery through our inhouse plagiarism software to ensure their authenticity. We also encourage our customers to recheck the work using the WriteCheck service from turnitin.com and send us a report for the same if they want to confirm the authenticity of their papers.

  • When will my order be assigned to the writer?

The search for a writer begins immediately after your order is processed. Typically, it takes about an hour to assign you a writer. In exceptional cases, it may take us hours and even some days before getting you a writer. We provide a unique feature on the order page to help you monitor the status of the order.

  • Can I communicate with my writer?

You can communicate with the writer during the progress of the order through the special messenger found on your account page. In case you are offline, you will receive email alerts when you get a new message in your account to ensure you remain updated all the time.

  • What if I forgot my account’s password?

You can still get to your personal page after forgetting your password by following these steps. First, enter your email and click on “forgot password”. Enter a new password in a pop-up window, and you will receive a reactivating email. Click on the link in the email and enter your new password, which you will use to access your personal page.

  • I am not satisfied with my order. What do I do?

If your order does not meet your expectations, you can apply for a free revision within seven days after it is delivered. After the lapse of the seven days, you can also apply for a paid revision option to have changes done.

In scenarios where you feel that the revision didn’t yield positive results, you can apply for a refund, and our dispute department will process your request and find out the kind of refund you will be given.

  • How will I receive my completed paper?

We send the completed order in a non-editable PDF format to allow you to check and inform us if changes are needed. If you are satisfied with the paper, you can approve the order and download the file. In case of any difficulties in downloading the document, feel free to contact our support team for assistance.

  • Why were my order and payment rejected?

Our support staff may reject some orders because they fall under the category of topics we avoid writing on. These might include practical assignments on disciplines such as healthcare and nursing.

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Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

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How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.

Essays

Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.