Discussion question due tomorrow | Operations Management homework help

Discussion: “Mock Surveys”

  1. Discuss any inspections or surveys that you have gone through. Please present a specific example, and not just: “it helped us prepare better for the ‘real’ survey.”
  2. Discuss how you would train a “mock survey team.”
  3. How would you monitor the team’s success?

Required Readings:

De Oliveira, J. L. C., Gabriel, C. S., Fertonani, H. P., & Matsuda, L. M. (2017). Management changes resulting from hospital accreditation. Revista Latino-Americana de Enfermagem, 25, e2851.

Flanagan, P. (2017). Aiming for quality and accreditation in the hospital blood bank. ISBT Science Series, 12(1), 46-50.

Ehlers, L.H., Simonsen, K.B., Jensen, M.B., Rasmussen, G.S., Olesen, A.V. (2017). Unannounced versus announced hospital surveys: a nationwide cluster-randomized controlled trial. International Journal for Quality in Health Care, 29(3), 406–411.

Preparing for high-level disinfection audits. (2017). Association of Operating Room Nurses. AORN Journal, 105(2), P19-P20.

Ross, A., Feider, L., Nahm, E., & Staggers, N. (2017). An outpatient performance improvement project: A baseline assessment of adherence to pain reassessment standards. Military Medicine, 182(5), E1688-E1695.

White, R. (2017). The hospital administrator’s emerging professional role. Administering Health Systems, 51-69.

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